Hi Elli, just wanted to let you know I received the replacement and wanted to thank you (and Betsy) for the superb customer service!
I’ll be referring all my friends in need of replacement ink to you all!
Hope business is well and you and your loved ones are staying safe in these challenging times.
Jay Yang, USA on 10/26/2020
I just wanted to say thank you for your beautiful work and for being so communicative throughout the process. My dad loves the pen! He hasn't sent me a picture yet, but I'm sure your work is beautiful. Thanks again. I'll be sure to write a good review on the website.
Dassi L. - USA on 10/26/2020
The refills work. Thank you so much. Add another happy customer onto your list!!
Mariann C. in MA, USA on 10/20/2020
Thank you for updating me on the status of my shipment. Really great job on the customer service your company is providing.
P. Gee - Canada on 01/26/2020
Terry S. - CA, USA on 01/21/2020
I need to let you know that the item has arrived in my hands today. I am happy and satisfied with the product and the attention you gave me. I am grateful.
Eduardo in Brazil on 12/27/2019
What a great place to do business with! Very nice to talk to Elli and a true pleasure. I’m very impressed. Malcolm Kay
Malcolm Kay on 09/25/2019
Great place to do business! Very kind and considerate. Thank you, Malcolm Kay
Malcolm Kay on 09/25/2019
Elli, the refills arrived and they fit my pens nicely. Thanks for providing an inexpensive alternative for the Mont Blanc and other pens!
G. Steele, Ontario on 09/09/2019
refills arrived and they fit perfectly. Thanks I will order more once I put in the last one.
Del Delnevo, USA on 03/27/2019
Thank you. I am so glad I found you folks I've searched hi and lo for the pen refills I bought from you, and you came through with exactly what I needed. Thank you for being there.
David Marshall, California on 09/10/2018
Thanks Elli! I appreciate your usual stellar communications.
Mark B. - Texas on 08/27/2018
Thanks so much. I love doing business with you, even if it’s only once or twice a year.
Neil Q. - Edmonton on 07/13/2018
Unbelievable this is, such a swift and accurate service! I immediately ordered; no matter that I pay more for the shipping than for the filling itself.
Marc from Belgium on 06/08/2018
I received the fountain pen last Saturday. Quicker than I expected! It is beautifully handcrafted and the natural markings give it a great and unique look. It fits perfectly my small hand and it is not too heavy so I can write long with it. The ink flow is regular so it writes smoothly. I love it :)! Thanks for the pouch!